Experience and Efficiency!

We pride ourselves on finding accurate information and ensuring that you are always well-informed. Through an evaluation form – that you can find in our FAQ page – we will provide you with all you need to know regarding your eligibility, options, the process and costs involved. No hidden surprises.

As a team we are proud of our work ethic and experience-based knowledge and expertise. We are able to do what we do because we have been down the road ourselves – we are not lawyers and we are proud of that! We do not have offices in the Platinum Tower, we do not wear expensive suits. In fact, we all work from home and, therefore, can offer you the best quality services at a very competitive price. 

So, do you want to know the people behind imapolania.com? Take a look below and meet the team who will help in your process!

Our Experts

Agnieszka Glowocka

Polish Operations Team Manager

I'm Agnieszka Glowocka, and I'm the manager of Polish team. I hold a MSc in Logistics and my passion is management. I have been working for imap since 2018 and I am responsible for the last stage of the process, when documents arrive from Polish offices and need to be verified before sending them to the clients, as well as for foreign translations to Polish language and contacting the Polish Embassies.

Agnieszka Roslonska

Expert Document Tracer

My name is also Agnieszka! I spend a lot of my time verifying our clients' Polish citizenship documents. Starting from the tracing of your European roots to finding new information that will help to prove your European ancestry and passport eligibility, I absolutely love piecing the puzzles together! As a native Polish speaker, I also play a vital role in navigating the Polish complex legislation and paperwork. I am now based in Warsaw, but I consider myself a true wanderer, constantly in search of the blue sky, emerald water, or snow glittering in the winter sun. I believe that with family, friends, good food, good wine and music, anywhere can be "home."

Aleksandra Surmina

Back Office Operations Manager - Lithuania & Poland

Cześć! Olá! Labas! I can speak with you in the language of your future passport. A technical university background and experience in logistics companies allow me to "arrange transportation" from point A (your first official contact with imapolania.com) to point B (your EU passport at hand)! I will carry out all the complex processes necessary for the realization of your dream. Meanwhile, I suggest that you relax and enjoy our smooth service!

Alon Dvir

Israel Office Manager

I joined the team after returning from Mexico, in 2020. I participated in a project where I worked with youth and teachers in the area of Oaxaca and served in the IDF as a platoon sergeant.I am a marathoner and I can speak three languages. After returning home I was looking for a job with an interesting and challenging position. Succeeding through the meticulous selection process at imapolania.com, I was given the role of Israel Office Manager, where my main responsibilities are to be in charge and keep an eye on your precious documents, search for them in archives, or issue them from the government offices (when you take our VIP service), prepare your embassy kits when we finish our work for you to take to your passport application visit, and meet you at the office, whenever you want a personal touch from "our" Ima.

Aneta Jarecka

Polish Operations

Hi! I am Aneta! I have extensive experience in the field of business-to-business sales in Poland. I obtained a master's degree in Economics and completed post-graduate studies in project management. I deal mainly with document processing and I am imap's representative of our clients regarding all Polish authorities, Polish archives, etc, and I am usually the first person informed by the Polish authorities that you have received the confirmation of Polish citizenship.

Filipa Teles

Web, Marketing & Social Networks

I began my online career as a copywriter, translator and content & social media manager more than 15 years ago. I have worked as a Web Designer, Social Media Manager and Group Moderator for different companies and now I have joined imap's creative team to develop our websites, marketing strategy and social media presence. When not in front of a computer, you can find me playing the guitar or singing in local musical gigs, so yes, I love to express my creativity in any way I can! Even though I am living in my home country, my passion for traveling has taught me how to become more flexible, assertive, autonomous, and solution-driven: all invaluable lessons that I apply every day at imap.

Guilherme A. Valente

Back Office Operations Portugal

My name is Guilherme and I am a Brazilian lawyer with over 5 years of experience in law firms. I joined imap to conduct all our services that take place in Portugal. Since 2019 that I have been living in Lisbon where I am pursuing a Master's Degree in Intellectual Property Law at the University of Lisbon. My past as a football athlete has led me to develop qualities in teamwork and in dealing with people. These virtues are available to our clients who wish to obtain their Portuguese citizenship, or any of our vast array of services in Portugal.

Isabela Olaru

HR Manager & Client Success Facilitator Poland

I have been working at Ima since 2019. Even though I am Romanian, I entered the team while living in Portugal, and quickly became a team manager. Now I am proud to be the HR Manager of imapolania.com. With an extensive knowledge regarding the company’s policies and procedures, I strive to keep the whole team motivated and all tasks flowing towards collective success. My warm personality and assertive nature have become good assets regarding my daily performance at imap.

Omri Emanuel

Hebrew Customer Service

Hi! My name is Omri, I joined the team in 2020 and I´m responsible for your Client Success. meaning that my job is to work closely with all clients to ensure that you are satisfied with the services you receive and provide all technical support needed, with the goal of making the journey as easy and smooth as possible for you. I speak Hebrew, English and Spanish. And I personally went through the same process getting my second citizenship so I can completely understand you and your needs.

Paulo Ians

Marketing and Recruitment Officer - Brazil

Hi! My name is Paulo and I am brazilian. My specialty is e-commerce and online brand strengthening. Now I am working on the launching of imapolania.com, brazilian version. I started my career as a corporal in Brazil's army, where I learned important life lessons, such as companionship, team work, as well as giving and following orders. In my spare time I like diving, playing the guitar and surfing.

Sapir Ziman

Hebrew Customer Service & Business Development

My name is Sapir and I come straight from Israel after graduating from my Business and Communication Bachelor Degree. As ima's Client Support Representative, I will take care of everything you need during your procedure until its end at imapolania.com. I like to travel around the world and meet international people. I also love learning new languages, so I am currently is learning my 4th language - you can always try my German 😉

Working At imapolania.com

We are an immigration consulting company that helps its clients all around the world to acquire additional EU citizenship and expand their opportunities. The company strives to be transparent and honest, innovative, young and dynamic, and to do all in its power to make the service we offer to our clients swift (well, there are those clerks you know…we try to do our best…), clear, professional and competitive.

While working at imapolania.com you will be in contact with a multilingual team from different countries and cultures. English is our common language, so that is a must.
The work is completely remote and with a flexible schedule, that means that you can work from home, no matter where “home” is.
We think that for communication reasons, living in time zones not too far from CET is preferable, but not mandatory.

We are expanding our team and looking for professionals from all over the world.
If you’re looking for a remote job and if helping people achieve their immigration goals (or just another passport) sounds like a great opportunity, you might want to check our open positions below.

Job Opportunities

We are looking for energetic, devoted and committed people to help our clients from all over the world get their EU passport or visa. 

All of our jobs, unless otherwise stated in the job page linked below, are remote, meaning you can work from wherever you are as long as you have your computer: at home, a neighborhood cafe, the library, a dedicated work space, and also from any Regus work lounge around the world for free! Besides, the working hours are flexible! This is a real, dynamic and rewarding job, that includes bonuses for good performance based on your quarterly review rating from your manager. If you think your profile fits one of our job opportunities don’t hesitate to apply by sending an email to cv@imapolania.com with your resumé and the name of the job you are applying for on the subject of the email. After sending the email you will receive a reply with instructions to follow. Read them carefully and you will be ready to start your application!

For all job vacancies this profile is needed:

 

  • Good level of English (another EU language a plus)
  • Strong & quick internet connection
  • Good multitasking and prioritization aptitudes
  • Logical thinking and research skills
  • Good oral and written articulacy
  • Quick learner, self-disciplined and with good concentration skills
  • Keen eye for small details

Send your CV to cv@imapolania.com  with the role you are applying to on the subject title. You must also fill this online formGood Luck!

Why should I join?

  • Flexible hours
  • Perfect for stay-at-home-parents
  • Young dynamic and international work environment with team members in 7 different countries…and counting
  • Base salary plus bonus for good performance based only on your quarterly review rating from your manager
  • The salary and target bonus will be decided through negotiation
  • Promotion possibilities

 

Watch this video to learn about how it is to work with us.

Our Current Vacancies

Administrative Aide – ARGENTINIAN RESIDENT

Typical Tasks

  • Communicate with your colleagues, partners and CABA government offices to get required documents
  • Client support in Spanish
  • Maybe: Latin America marketing
  • Maybe: the company representative in Latin America

Best candidates will have/be:

  • Living in Argentina!
  • TOOLS: a good computer with at least 15″ screen and good internet connection
  • Native Spanish
  • Good level of English
  • Good Multitasking and prioritization aptitudes
  • Wisdom, logical reasoning and research skills
  • Oral and written articulacy
  • Patience, courtesy and service awareness
  • Good eye for small details
  • Critical thinking
  • Dynamic and swift
  • Self discipline and concentration required to succeed in working from home
  • Orderly with good organizational skills
  • Responsible
  • Integrity and honesty
  • Initiative and power to make a change

Client Success Facilitator – Team Member

Typical Tasks

  • Analyze cases to prove the client’s eligibility for citizenship
  • Manage and update online client portfolios
  • Client support
  • Total responsibility for the smooth operation of the business

Best candidates will have/be:

  • TOOLS: a good computer with at least 15″ screen and good internet connection
  • Good level of English (another EU language a plus)
  • Good Multitasking and prioritization aptitudes
  • Wisdom, logical reasoning and research skills
  • Oral and written articulacy
  • Patience, courtesy and service awareness
  • Good eye for small details
  • Critical thinking
  • Dynamic and swift
  • Self discipline and concentration required to succeed in working from home
  • Orderly with good organizational skills
  • Responsible
  • Integrity and honesty
  • Initiative and power to make a change

Client Success Team Manager

Typical Tasks

  • Manage a team of around 10 young professionals making sure the company’s goals are achieved successfully
  • Become an expert in the company’s knowledge base and procedures.
  • Investigate thoroughly and solve complex problems, analyze cases and offer improvements in the company’s procedures
  • Manage and update online database and knowledge base
  • Manage weekly online company meetings
  • Tier 2 client support
  • Total responsibility for the smooth operation of the business
  • Get involved in the company’s business development

Best candidates will have/be:

  • TOOLS: a good computer with at least 15″ screen and good internet connection
  • Good level of English (another EU language a plus)
  • A FIGHTER, that never gives up and accomplishes goals
  • Complete thoroughness
  • Good eye for small details
  • Good Multitasking and prioritization aptitudes
  • Wisdom, logical reasoning and research skills
  • Oral and written articulacy
  • Patience, tolerance, courtesy and service awareness
  • Critical thinking
  • Dynamic and swift
  • Self discipline and concentration required to succeed in working from home
  • Orderly with good organizational skills
  • Responsible
  • Integrity and honesty
  • Initiative and power to make a change

Customer Service Representative – Hebrew Speaker

Typical Tasks

  • Following Leads
  • Phone call and email managing
  • Client support
  • Hebrew support to your colleagues
  • Total responsibility for the smooth operation of the business

Best candidates will have/be:

  • TOOLS: a good computer with at least 15″ screen and good internet connection
  • Perfect level of Hebrew, spoken and written!
  • Good level of English (another EU language a plus)
  • Good Multitasking and prioritization aptitudes
  • Wisdom, logical reasoning and research skills
  • Oral and written articulacy
  • Patience, courtesy and service awareness
  • Good eye for small details
  • Critical thinking
  • Dynamic and swift
  • Self discipline and concentration required to succeed in working from home
  • Orderly with good organizational skills
  • Responsible
  • Integrity and honesty
  • Initiative and power to make a change

 

Customer Service Representative – Portuguese Speaker

Typical Tasks

  • Following Leads
  • Phone call and email managing
  • Client support
  • Portuguese support to your colleagues
  • Total responsibility for the smooth operation of the business

Best candidates will have/be:

  • Living in Brasil!
  • TOOLS: a good computer with at least 15″ screen and good internet connection
  • Native level of Portuguese, spoken and written
  • Good Multitasking and prioritization aptitudes
  • Wisdom, logical reasoning and research skills
  • Oral and written articulacy
  • Patience, courtesy and service awareness
  • Good eye for small details
  • Critical thinking
  • Dynamic and swift
  • Self discipline and concentration required to succeed in working from home
  • Orderly with good organizational skills
  • Responsible
  • Integrity and honesty
  • Initiative and power to make a change

Typical Tasks

  • Leading the creative part of the company
  • Helping the marketing team with design
  • Re-designing the company’s documents, websites and Social Media

Best candidates will have/be:

  • TOOLS: a good computer with at least 15″ screen and good internet connection
  • Very good level of reading and comprehension in English
  • Good Multitasking and prioritization aptitudes
  • Wisdom, logical reasoning and research skills
  • Patience, courtesy and service awareness
  • Good eye for small details
  • Dynamic and swift
  • Self discipline and concentration required to succeed in working from home
  • Orderly with good organizational skills
  • Responsible
  • Integrity and honesty
  • Initiative and power to make a change